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SHIPPING METHODS AND CHARGES

Domestic orders are generally shipped within three (3) business days (excluding weekends and holidays). An invoice is included in each shipment. It contains the order number, member name, product name, price, and the amount and method of payment. Members should keep these invoice for personal accounting records. Package tracking is available through most major carriers.

SHIPPING DISCREPANCIES

When you receive an order, you should check the products against the packing slip to make certain there is no discrepancy or damage. Please notify Motor Lotus of any shipping discrepancies or damage as soon as possible. Failure to notify Motor Luv of any shipping discrepancy or damage within five business days of receipt of shipment will forfeit your right to request a correction.

To correct any problem you may have encountered with your shipments, please contact us via Contact Us channels.